Social Media

WhatsApp, Facebook and Instagram down as users report being unable to send messages or refresh feeds

A similar issue with the three apps was recorded in April 2019, when they crashed for around two hours before returning to being fully functional.

Facebook has apologised as tens of thousands of people report problems accessing its platforms, including Instagram and WhatsApp.

Those two services and Facebook itself have all reportedly crashed, with users reporting being unable to send or receive messages, and their feeds not refreshing.

Andy Stone, from Facebook’s communications department, tweeted: “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

Downdetector, which collects status reports on the services, showed 73,804 problems with WhatsApp had been recorded in a spike at 4:53pm.

It showed 43% of the problems were associated with the app and 28% were related to sending messages.

WhatsApp thanked its users for their patience in a statement posted on its official Twitter account.

The tweet said: “We’re aware that some people are experiencing issues with WhatsApp at the moment.